Terms & Conditions


Welcome to GEMPAKSTARZ Store. This website and online store is provided by KADOKAWA GEMPAK STARZ SDN BHD. By accessing and using shop.gempakstarz.com, the user agrees to and is bound by the terms and conditions stated below. 


The terms and conditions may be changed, moved, or deleted at any time. KADOKAWA GEMPAK STARZ SDN BHD has the rights to change the contents of the terms and conditions at any time without any notice. Violators of these terms and conditions will face immediate action by KADOKAWA GEMPAK STARZ SDN BHD.

Site Content & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written or other materials that appear as part of this Site, in other words, the “contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by KADOKAWA GEMPAK STARZ SDN BHD.

Comments and Feedback

All comments and feedback to shop.gempakstarz.com will be remain the property of KADOKAWA GEMPAK STARZ SDN BHD.

The user agrees that no comment(s) submitted to shop.gempakstarz.com violate the rights of any third party, including copyrights, trademarks, and privacy of other personal or proprietary right(s). Furthermore, the user agrees that no unlawful, abusive, or obscene content will be submitted to the Site. The user agrees to be solely responsible for any comment(s) or content submitted.


KADOKAWA GEMPAK STARZ SDN BHD cannot guarantee that the actual products will be exactly as shown on screen due to different monitor settings.


The user agrees to receive newsletters regarding the latest news/products/promotions/etc. from KADOKAWA GEMPAK STARZ SDN BHD through email should the user give his/her consent for his/her personal data to be used for marketing purposes. 


The user shall agree to defend, indemnify, and hold KADOKAWA GEMPAK STARZ SDN BHD harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to the user’s use of the Site.

Links to Other Sites

Accessing any link to third party sites is at the user’s own risk. KADOKAWA GEMPAK STARZ SDN BHD is not responsible for any loss or damage of the user's content/product(s) or any other loss incurred as a result of accessing third party sites.

Inaccuracy of Information

From time to time, there may be information on shop.gempakstarz.com that contains typographical error, inaccuracies, and/or omissions, that may relate to the product description, pricing, availability, and content. KADOKAWA GEMPAK STARZ SDN BHD reserves the rights to correct any errors or inaccuracies, and change or edit information without prior notice to customers. If you are not satisfied with your purchased product(s), please return it to us with the receipt. Please refer to our “Return and Refund Policy”.


This agreement is effective unless and until it is terminated either by the user or KADOKAWA GEMPAK STARZ SDN BHD. The user may terminate this agreement at any time. However, KADOKAWA GEMPAK STARZ SDN BHD may also terminate the agreement with the user without any prior notice and may deny access to users who are unable to comply with the terms and conditions above.